Prescott & Yavapai County  ·  Not a licensed contractor ·  what that means Call or Text 928-228-5770

Aqua Cat is now CreekWell. We’re rebranding and adding contractor licenses, so we are not booking new work for a few weeks. Jobs already scheduled are not affected. Hold a place

Service area

Water treatment and plumbing in Prescott Valley

Including Dewey-Humboldt and Mayer. The water out here is harder than Prescott's, and the difference is big enough to change what you should buy.

Prescott Valley

What the water is like here

The Town of Prescott Valley publishes its hardness, which most utilities do not: 123 mg/L on the main system, about 7.2 grains per gallon, and 165 mg/L, about 9.6 grains, on the separate Mingus West system. That puts the main system just over the USGS line for hard water and Mingus West well over it — and it means two houses a few miles apart genuinely need different equipment.

That gap is not academic. Mingus West at 9.6 gpg is a third harder than the main system, so scale builds faster there: sediment in the bottom of a tank sooner, shower glass clouding sooner. It is the same town and two different machines. It is the clearest example in the county of why the number has to be measured at your address rather than assumed from the town.

Sourced, not estimated

The published numbers for Prescott Valley

Published water quality figures
MeasurePublished figureSource
Hardness, main system123 mg/L, range 114–139 — about 7.2 gpgPrescott Valley, 2025
Hardness, Mingus West165 mg/L — about 9.6 gpgPrescott Valley, 2025
Arsenic, main system7.1 ppb, range 5.7–7.1Prescott Valley, 2025
Arsenic, Mingus West3.9 ppbPrescott Valley, 2025
Total dissolved solids209 ppm main system, 213 on Mingus WestPrescott Valley, 2025
Nitrate2.2 ppm main system, against a limit of 10Prescott Valley, 2025

Every figure above is reproduced from the linked report. Where a utility does not publish a measurement — hardness is unregulated, so most do not — this table says so rather than printing a number nobody can check.

Local detail

Annual flushing earns its keep here

On Mingus West water, the sediment layer in the bottom of a tank water heater builds fast enough that annual flushing makes a real difference to how long the unit lasts. An anode rod check at year five is the other cheap intervention. Neither is glamorous and both are worth more than most of what gets sold as an upgrade.

Dewey-Humboldt and Mayer

More wells out this way, and a well is a different situation entirely — no annual report, no legal limit, nobody testing it but you. If you are on a well here and have not run a full panel in three years, that is the first thing to do. Arsenic, nitrate and bacteria have no taste, smell or color, and no handheld meter reads any of them.

Getting there

Dewey-Humboldt, Mayer, Spring Valley and Cordes Lakes are all covered at the same published prices with no trip fee.

Where you actually live

Neighborhood by neighborhood

Which system you are on is a real question here, and it has a real answer

Prescott Valley’s water grew out of four separate systems — Upper, Lower, Viewpoint, and Mingus West/Fairgrounds — and the Town’s own service area map still shows all four. Two of them no longer exist. The EPA’s drinking water inventory records the Lower system consolidated in December 2017 and Viewpoint in July 2018, both folded into the main Town system.

So despite what the map and half the internet say, there are two public water systems in Prescott Valley today, and the Town’s 2025 water quality report covers exactly those two: Town of Prescott Valley (#13-048) and Mingus West (#13-247).

That is not trivia, because the two publish different water. The main system is 123 mg/L hardness and Mingus West is 165 — roughly 7.2 against 9.6 grains per gallon once you convert at 17.1 mg/L per grain, a conversion we are doing here because the Town publishes only milligrams. A softener or a cartridge interval sized off the main-system number is undersized if your house is actually on Mingus West. If you were told “you’re on Viewpoint,” that has been the main Town system since 2018.

Dewey-Humboldt, Mayer, Spring Valley, Cordes Lakes

Outside the Town system the density drops and the wells start. A private well has no annual report, no legal limit applied to it and no required sampling — arsenic, nitrate and bacteria have no taste, smell or color, and no handheld meter reads any of them. Same $185 panel, same prices, no trip fee, all the way out to Cordes Lakes.

What we do in Prescott Valley

Water testing

53-parameter certified lab panel, sampled at your house.

$185Flat rateDetails

Reverse osmosis

Under-sink drinking water, installed, hole drilling included.

from $829InstalledDetails

Drain clearing

Any drain in the house, including the main line.

$179Flat rateDetails

Water heater service

Flush, anode, valves. Tankless descaling from $250.

from $250DescalingDetails

Whole-house softeners are reference-priced but not currently installed. On water this hard the sizing conversation is worth having anyway — see the licensing note.

Service status — September 2026

Rebranding, and adding licenses

Aqua Cat Plumbing & Water Treatment is now CreekWell Plumbing & Water Treatment. Same owner, same phone number.

We are adding Arizona contractor licenses, and we are not booking new work until that is done — a few weeks. Jobs already on the schedule are not affected.

For new work, hold a place in the first round or call or text 928-228-5770. Bookings go in the order they come in, at the prices published on this site. No deposit.

Straight answers

Questions we get asked

Can you come out right now?

Not for new work. We are rebranding and adding Arizona contractor licenses, and we are not booking new jobs for a few weeks. Jobs already on the schedule are not affected.

Leave your name on the list or call or text 928-228-5770. Bookings go in the order they come in, at the prices published on this site, with no deposit.

Is Prescott Valley water harder than Prescott?

Somewhat. The town reports about 7.2 grains per gallon against the city of Prescott's 4.3 to 7.6, and 9.6 on the Mingus West system.

Different basins. Prescott Valley draws on the Agua Fria and Little Chino; Prescott is in the Prescott AMA. The practical effect is faster scale build-up and shorter water heater life, and a softener sized for Prescott water would be undersized in Prescott Valley.

I'm on a well in Dewey-Humboldt. Where do I start?

The $185 lab panel, before you buy any equipment.

A private well has no legal limit and no required testing. Arsenic, nitrate and bacteria are invisible and unmeasurable without a laboratory. Everything else is guesswork until you have that report.

Do you serve Mayer and Spring Valley?

Yes, at the same prices with no trip fee.

Cordes Lakes too. Yavapai County is all one service area.

Not a licensed contractor

Work is performed under the Arizona handyman exemption, A.R.S. § 32-1121(A)(14): any single project is limited to less than $1,000 including labor and materials, and excludes work requiring a building permit and all natural gas and propane work. Neil Staiger has 32 years of Arizona plumbing experience and holds current manufacturer certifications from Moen, Kohler, Navien, Rinnai and Charger Water Treatment Products. More about that. Additional Arizona contractor licenses are in progress.

The list

Hold a place in the first round of appointments

New work is not being booked for a few weeks while we rebrand and add contractor licenses. Jobs already scheduled are not affected.

Call Now Join List